Terms and Conditions of Sale


Xrux SRL is not responsible for any damages or loss, direct and/or indirect, deriving from the sale of goods and services offered in the catalogue published on the www.xrux.it website, nor for delays and/or non-delivery of the product, nor for the correspondence of the goods to the specifications published on the website, nor for any other fact not directly attributable to Xrux SRL. Availability of Products Inasmuch as access and the ability to submit orders online modify, in real time, the availability of the products contained in the catalogue published on the www.xrux.it website, Xrux SRL does not guarantee the certainty of assignment of the ordered goods. Risk and Property The goods are delivered ex works and travel at the customer’s risk. In the event that the goods are shipped carriage forward, at the customer’s request, the risk is to be borne by the same starting from the delivery of the goods to the carrier from Xrux SRL’s warehouses. Upon delivery of the goods, the customer must verify the integrity of the packages and the correspondence of the quantity and quality as specified in the accompanying document. In case of a discrepancy, the same should be reported and confirmed within 7 (seven) days, via registered mail with return receipt sent to Xrux SRL to the reference commercial office. Even in the presence of intact packaging, the goods must be verified within 7 (seven) days of receipt of the same. Any hidden anomalies must be reported in writing via registered mail with return receipt sent to Xrux SRL. Any notification received after the aforementioned deadlines shall not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared. Xrux SRL assumes no responsibility for any damages to people, things and/or animals while using x-rux footwear.


Orders are accepted only and exclusively in writing, via the Internet (online). The customer submitting an order via the Internet shall receive, at the end of the purchase procedure, a confirmation notice sent by electronic mail (e-mail), with a specification of the order number. Where after submission of the order, the order number does not appear (after a few minutes), the offer shall be understood as not accepted, for all legal purposes, even if due to accounting reasons, administrative reasons or shortage of the product. Payments The goods must be paid in advance by PayPal and/or by credit card. Xrux SRL reserves the right, at its sole discretion, to not proceed with the shipment of the goods, even after accepting the order, to those customers who have exceeded their credit limits, who have outstanding debt or subject to dispute.

Shipments outside the EU

Local VAT charges and any customs duties for shipments of goods directed to customers residing outside the European Community (non-EU) shall be charged to the recipient and shall be requested by the carrier upon delivery of the goods. In case of non-delivery due to the refusal of customs duties (local VAT charges and applicable duties) imposed by the importing country, every expense incurred by Xrux SRL for the return of the goods shall be deducted from the refund. IMPORTANT It is forbidden to enter and/or provide fake, altered and/or invented data in any registration form (personal details, addresses, telephone numbers, e-mail addresses, etc.). Xrux SRL reserves the right to prosecute any type of violation or abuse in its own interest. Xrux SRL is not responsible in any way for the fraudulent or illegal use of its website and/or its services, and for any type of payment by a third party.

Product Prices

All product prices are clearly indicated on the website and include VAT. Delivery costs are clearly highlighted during the order placement process. The cost of each shipment may vary depending on the mode of payment and of delivery, as well as on the destination and the total amount of the order. Intellectual Property Rights All trademarks (registered and unregistered), as well as any and all intellectual works, distinguishing marks or names, images, photographs, written text or graphics and more generally any other intangible asset protected by international laws and conventions on intellectual and industrial property, reproduced on the Website, shall remain the exclusive property of Xrux SRL and/or its legal predecessors. Access to the Website and/or the stipulation of a Purchase Contracts shall not confer any rights to the Customer in relation to the aforementioned intellectual property. Any use, including partial, of the same is prohibited without the prior written consent of Xrux SRL, in favour of which all the relative rights are exclusively reserved.

Governing Law and Jurisdiction

These General Terms and Conditions and any and all contracts entered into with the Customer are governed by Italian law, without prejudice to the application of the relevant Community Legislation and international treaties, as well as national consumer protection legislation. For any dispute concerning the interpretation, execution, validity or enforceability of these General Terms and Conditions and any contract entered into with Customers, the Court of Treviso shall have exclusive jurisdiction.